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Service Center

Brazil

 

 
We are in the process of updating our website to incorporate content in support of customers in Australia and Brazil. These updates will take place in the first quarter of 2020. For now, please visit our Mobitec brand for service:
 
Brazil

 

Service Center North America

 

Request warranty repair:
Passenger Information Systems
Tel: +1 (972) 424-6511

RAIL PASSENGER INFORMATION REPAIR

 
On-board Video Security
Tel: +1 (425) 483-7100

ON-BOARD VIDEO REPAIR

 
Rail Lighting Systems
Tel: +1 (972) 424-6511

This email address is being protected from spambots. You need JavaScript enabled to view it.

 
Request customer support:
Passenger Information Systems
Tel: +1 (972) 424-6511

This email address is being protected from spambots. You need JavaScript enabled to view it.


On-board Video Security
Tel: +1 (425) 483-7100

ON-BOARD VIDEO SUPPORT

 
Rail Lighting Systems
Tel: +1 (972) 424-6511

This email address is being protected from spambots. You need JavaScript enabled to view it.

 
 
professional services

Protect your investment with a service contract that reduces the risk of unexpected repairs and minimizes internal labor costs. Luminator's certified field technicians offer on-site service options ranging from yearly contracts to periodic preventative maintenance checks. Designed to increase system uptime and ensure optimal performance, services include repairs, remedial maintenance and system maintenance checks featuring a thorough 104-point evaluation of system performance.

Mitigate Risk: Regular system checks ensure equipment is functioning properly.

Reduce Impact on Operations: Utilize highly skilled and trained Luminator-certified resources to help increase the operational effectiveness of your staff.

Flexible Service Options: Options range from yearly contracts to periodic preventative maintenance checks.

Annual service contracts and one-time preventative maintenance checks (no contract required) are available. Please contact your sales representative for more information.

 

On-site service and support

 

Our innovation centers.

Learn more


FAQ - Frequently Asked Questions

 

Our online knowledge database with comprehensive information about our products.

Learn more


RMA request

 

Request an RMA number through the Luminator Service Center.

RMA request


Spare Part Order

 

Order spare parts using our online form.

Spare Part Order

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